HealthConsent

Important Disclaimers

Please read these important disclaimers regarding our website and services.

Last updated: May 2026

Important Notice

The information provided on this website is for general informational purposes only. HealthConsent is not a law firm and does not provide legal advice. HealthConsent is also not a healthcare provider and does not provide medical care or medical advice.

This Disclaimers page supplements our Terms of Service and is not intended to create any rights or obligations beyond those set forth in the Terms of Service. If there is any conflict between this Disclaimers page and the Terms of Service, the Terms of Service control.

1. General Information Disclaimer

The information provided by Healthnode Inc., a corporation doing business as HealthConsent® (“HealthConsent,” “we,” “us,” or “our”) on myhealthconsent.org (the “Website”) and through our services is for general informational purposes only. All information on the Website is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Website.

To the maximum extent permitted by law, Healthnode Inc. disclaims all liability for any loss or damage of any kind incurred as a result of the use of the Website or reliance on any information provided on the Website. The limitations of liability in our Terms of Service apply to these disclaimers; no individual officer, director, employee, agent, or founder of Healthnode Inc. is personally liable for any matter addressed on this page. Your use of the Website and your reliance on any information on the Website is solely at your own risk.

HealthConsent is not a law firm and does not provide legal advice. Our services are technology-based and administrative in nature.

  • We do not provide legal consultation or representation
  • We do not interpret laws or regulations for specific situations
  • We do not provide legal opinions or advice
  • Communications with us are not protected by attorney-client privilege

Any information provided on our Website about privacy laws, regulations, or rights is for educational purposes only and should not be construed as legal advice. For legal advice regarding your specific situation, please consult with a qualified attorney licensed in your jurisdiction.

3. Not Medical Advice / Not Healthcare Services

HealthConsent is not a healthcare provider and does not provide medical advice, medical care, diagnosis, or treatment. Any health-related information or context in the Services is provided solely to support privacy request workflows and is not intended to be clinical guidance.

If you have questions about your health, medications, treatment, or medical records, you should contact your healthcare providers directly.

4. High-Risk Consequences of Privacy Requests (Important)

Privacy requests may include directives that restrict use/disclosure, opt out of exchange/network participation, or request deletion of certain data. These actions may reduce the availability of information to healthcare providers, pharmacies, PBMs, insurers, labs, care teams, or others involved in your care or benefits.

This may adversely affect care coordination, diagnosis, treatment, medication safety, eligibility determinations, billing, and claims processing, and may contribute to serious harm.

You are responsible for your privacy choices and for understanding the consequences of the requests you initiate. Please review the assumption of risk and release provisions in our Terms of Service.

5. Not a Fiduciary; No Professional Relationship

HealthConsent does not act as your attorney, healthcare provider, fiduciary, or professional advisor. Your use of the Website or Services does not create any professional relationship, including an attorney-client relationship.

6. Service Limitations and Results

No Guarantee of Results

While we work diligently to submit privacy requests on your behalf, we cannot guarantee specific outcomes. For example:

  • Organizations may deny, ignore, or partially fulfill privacy requests
  • Response times vary and may exceed stated timeframes
  • Legal exemptions may apply to certain requests
  • Technical limitations may prevent deletion or suppression of data
  • Some organizations may require additional steps or verification

Service Scope

Our services are limited to submitting privacy requests and providing related administrative support. We do not:

  • Enforce compliance by organizations
  • Pursue legal action against non-compliant organizations
  • Guarantee removal of all personal information from the internet
  • Control or guarantee third-party systems, decisions, or timelines

7. Authorized Agent Submissions; Third-Party Requirements

When you use our Services, HealthConsent may submit requests as your authorized agent based on your instructions and authorizations.

Organizations may have their own policies, intake channels, forms, identity verification steps, and legal interpretations. We do not control those requirements and are not responsible for any organization’s decisions, delays, denials, partial compliance, or internal processing errors.

8. AI and Automation Disclaimer

We use automated tools (including AI-enabled systems) to help operate the Services. These tools may be used to process communications, read and analyze messages and attachments, classify responses, summarize request status, and draft responses or follow-up communications.

Automated outputs may be incomplete, inaccurate, or inappropriate for a particular situation. You should not rely on automated outputs as professional advice. We are not responsible for decisions made by third parties (including organizations receiving your requests) based on communications or content generated using automation.

9. Third-Party Content and Links

Our Website may contain links to third-party websites, content, or services that are not owned or controlled by HealthConsent. We have no control over, and assume no responsibility for:

  • Content, privacy policies, or practices of third-party sites
  • Accuracy of external information or resources
  • Security of third-party platforms
  • Actions or policies of organizations we submit requests to

You are responsible for reviewing third-party terms and privacy policies and using caution when providing information to third parties.

10. Privacy Law Information (Educational Only)

Information about privacy laws, regulations, and rights provided on our Website is for educational purposes only:

  • Laws vary by jurisdiction and change frequently
  • Individual circumstances may affect legal rights
  • We do not provide legal interpretation or advice
  • Consult an attorney for specific legal questions

11. Data Accuracy and Timeliness

While we strive to provide accurate and up-to-date information, we cannot guarantee:

  • The accuracy of organization contact information or procedures
  • Real-time updates to legal changes
  • Completeness of data broker or organization databases
  • Currency of website content and resources

We regularly update our information, but changes in organization policies, legal requirements, or contact information may not be immediately reflected. If you notice outdated information, please contact us.

12. Technology and System Limitations

Service Availability

Our Website and Services may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control. We do not guarantee uninterrupted access or operation.

Technical Limitations

We are not responsible for delays, errors, or failures caused by technology constraints, internet connectivity issues, or third-party system problems.

Security Measures

While we implement reasonable security measures, no system is completely secure. We cannot guarantee the security of information transmitted to or from our Website or stored in our systems.

13. Financial Disclaimers

  • Pricing is subject to change with notice as described in our Terms of Service
  • All fees are non-refundable except where required by applicable law
  • We are not responsible for bank or payment processor fees
  • Currency conversion rates may apply for international customers
  • Tax obligations are the customer’s responsibility

14. Limitation of Liability

To the maximum extent permitted by applicable law, HealthConsent shall not be liable for any:

  • Direct, indirect, incidental, special, consequential, exemplary, or punitive damages
  • Loss of profits, data, revenue, business opportunities, or goodwill
  • Personal injury or property damage
  • Damages arising from use of our Website or Services
  • Actions or omissions of third parties
  • Force majeure events or circumstances beyond our control

Additional limitations of liability apply as set forth in our Terms of Service.

15. Changes to This Disclaimers Page

We may update this Disclaimers page from time to time. Changes are effective upon posting on our Website unless otherwise stated. Where appropriate, we may notify users of material changes via email or in-app notification consistent with our Terms of Service.

16. Dispute Resolution and Governing Terms

Dispute resolution, governing law, and related terms are governed by our Terms of Service, which control in the event of any conflict.

Questions About These Disclaimers?

If you have any questions about this Disclaimers page, please contact us:

Email: legal[at]myhealthconsent.org

HealthConsent
Attn: Legal Department
4343 Von Karman Ave
Newport Beach, CA 92660